Madison Berston

Receptionist

At work

Madison is the friendly face that greets clients at our Perth office. As Receptionist she welcomes clients, manages incoming calls and helps keep the office running smoothly.

Prior to joining bdhSterling, Madison gained valuable customer service experience working in retail and hospitality, developing the skills she now brings to her role at bdhSterling. She is currently studying towards a Bachelor of Commerce at Curtin University.

Originally from Bogotá, Colombia, Madison enjoys reading and staying active in her spare time.

Google Reviews
Tim Phillips
Although I have a financial services background, transferring pension assets from the UK to Australia is specialist work, and needs doing 100% right first time.The BDH guys over-delivered with a lot of knowledge, experience and professionalism, which in turn gave me the peace of mind I needed throughout this process.I have absolutely no hesitation in recommending them. BDH exceeded my own high expectations.
Jojo Baxas
They were so responsive and answered all my (sometimes silly) questions. When the pandemic struck and lockdown ensued, they were business as usual and my payment was issued right in the middle of all of that. I have nothing but positives.
Wendy Stone
A service second to none. Friendly, professional and client focused at all times, and more than willing to go the extra mile to ensure customer satisfaction.
Prash Naik
I would highly recommend bdhSterling for high quality and professional advice. They advised me in the UK and Australia and were invaluable.
Shiranth Fernando
For the last three years, I have used bdhSterling to look after my UK pension while waiting to transfer it to Australia. I have found the investment recommendations and advice to be excellent. Communication is effective and financial transactions are undertaken efficiently. Definitely a five-star company.
Bob Crosby
Been with them since 1999 and am yet to find anyone more knowledgeable and helpful. Returns have always been ahead of market averages at a very reasonable price. Fair and open with great staff.

Spotlight questions

What’s your best tip for anyone moving to Australia?

Immerse yourself in the new culture. Taking the time to explore and understand different aspects of life, from food and traditions to hobbies and communication styles, can make settling into a new environment both easier and more rewarding.

What’s the best thing about living in Australia?

As an Australian, the best thing about living here is the multicultural environment. I am extremely grateful to have grown up here, especially in my high school years, as being exposed to different cultures gave me the opportunity to broaden my perspective and develop strong communication skills.

What gives you the most satisfaction at work?

Developing and refining my professional skills. Having previously worked in hospitality, I've enjoyed transitioning into a receptionist role, learning new ways of working and applying my existing customer service skills in a professional office environment.

What’s the best thing about working for bdhSterling?

How welcoming everyone has been. Having not worked in an environment similar to bdhSterling, it was nerve-wracking, but I was at ease immediately. People have taken time to explain things and answered my questions, making starting here much more comfortable.

bdhSterling
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