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Steph Mills

Head of Client Services

enquiries@bdhsterling.com

+61 8 6180 2555

Perth Office

At work

Steph joined bdhSterling in April 2014, following 3 years as an Account Manager at a boutique SIPP provider, Curtis Banks in Bristol UK. Starting as an Administrator at bdhSterling, Steph quickly moved through the ranks of Client Manager and then Paraplanning Manager to eventually step into her current role as Head of Client Services. She has a deep understanding of the entire client journey and can therefore provide the very best service and solutions for our clients. Steph holds a Degree in Marketing from UWE Bristol UK, as well the UK Diploma in Regulated Financial Planning (CII). Steph is also a Pension Transfer Specialist.

Steph is a strong advocate for the training and development of the team, creating and overseeing our in-house Admin Academy & Associate Academy. Since joining our Perth office in April 2020 from the UK, she has been integral in helping with systems integrations and providing mentorship and coaching to our Australian teams.

Google Reviews
Tim Phillips
Although I have a financial services background, transferring pension assets from the UK to Australia is specialist work, and needs doing 100% right first time.The BDH guys over-delivered with a lot of knowledge, experience and professionalism, which in turn gave me the peace of mind I needed throughout this process.I have absolutely no hesitation in recommending them. BDH exceeded my own high expectations.
Jojo Baxas
They were so responsive and answered all my (sometimes silly) questions. When the pandemic struck and lockdown ensued, they were business as usual and my payment was issued right in the middle of all of that. I have nothing but positives.
Wendy Stone
A service second to none. Friendly, professional and client focused at all times, and more than willing to go the extra mile to ensure customer satisfaction.
Prash Naik
I would highly recommend bdhSterling for high quality and professional advice. They advised me in the UK and Australia and were invaluable.
Shiranth Fernando
For the last three years, I have used bdhSterling to look after my UK pension while waiting to transfer it to Australia. I have found the investment recommendations and advice to be excellent. Communication is effective and financial transactions are undertaken efficiently. Definitely a five-star company.
Bob Crosby
Been with them since 1999 and am yet to find anyone more knowledgeable and helpful. Returns have always been ahead of market averages at a very reasonable price. Fair and open with great staff.

Spotlight questions

What’s your best tip for anyone moving to Australia?

Try not to time it with a global pandemic – 12 hours is not enough time to pack down a house and get into a country before borders close!

What gives you the most satisfaction about your work?

Happy clients and happy colleagues.

What’s the best thing about living in Australia?

The beaches, the blue sky and the coffee! The cycle paths are pretty good too.

Why is financial planning so important?

To fully understand the power of your own finances for wealth generation and to make the most of the tax efficient strategies available through sound planning.

What’s your best financial tip for anyone moving from the UK to Australia?

Keep paying your UK net pension contributions of £2,880 for the first few years you are in Australia, to benefit from UK tax relief.

What do you miss about living in the UK?

A proper roast dinner in a proper pub, with great friends and family. Marks and Spencer’s too – supermarkets are just not the same in Australia!

More of our Perth team members

Get to know a few more members of our team.

See full team

Cameron Allnutt

Lead Paraplanner

Brenton Ritchie

Financial Planning Manager (Australia)

Rob Teune

Group Director of Financial Planning

Steph Mills

Head of Client Services

Mariah Perry

Operations Manager

Larissa Kelly

Client Manager

Yasser Jaunbocus

SMSF Client Manager

Amit Patel

SMSF Assistant Accountant

Charlotte Evrard

Pension Transfer Manager

John Harrower

Senior Financial Planner

Daniel Wentworth

Financial Planner

Rebecca Watson

Financial Planner

John Vailes

Financial Planner

Brody Elliott

Senior Paraplanner

Jordan Borgomastro

Paraplanner

Jack Hart

Paraplanner

Jessica Meehan

Paraplanner

Karen Clift

SMSF ADMINISTRATOR

Paul Phiri

Accounts Administrator

Katie Clark

Operations Support

Leigh Hooker

Client Administrator

Contact us

Email us +44 1372 724 249

    bdhSterling Ltd is Authorised & Regulated by the Financial Conduct Authority Registration | FCA Registration Number: 499460 | Company Number: 06849498. The Financial Conduct Authority does not regulate Tax or Estate Planning.

    bdhSterling AFSL Pty Ltd is authorised and regulated by the Australian Securities and Investment Commission (ASIC) and holds an Australian Financial Service License (AFSL) Number: 222266. Australian Business Number (ABN) 17 054 918 295.

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