Natasha Mackintosh

Operations Manager

At work

In 2018, Natasha joined bdhSterling bringing a wealth of organisational skills to the operations team, along with her passion for strategic process. She works closely with the servicing teams to identify, develop and implement operational procedures across the business. Natasha is an advocate for continuous improvement and is always striving to develop our systems, empowering bdhSterling to provide a distinguished client experience.

Natasha’s Financial Services career began in 2016, overseeing the Relationship Management team for a leading Cash Advance lender. Natasha’s primary focus has always been within the client journey, ensuring her clients receive a seamless service.

Google Reviews
Tim Phillips
Although I have a financial services background, transferring pension assets from the UK to Australia is specialist work, and needs doing 100% right first time.The BDH guys over-delivered with a lot of knowledge, experience and professionalism, which in turn gave me the peace of mind I needed throughout this process.I have absolutely no hesitation in recommending them. BDH exceeded my own high expectations.
Jojo Baxas
They were so responsive and answered all my (sometimes silly) questions. When the pandemic struck and lockdown ensued, they were business as usual and my payment was issued right in the middle of all of that. I have nothing but positives.
Wendy Stone
A service second to none. Friendly, professional and client focused at all times, and more than willing to go the extra mile to ensure customer satisfaction.
Prash Naik
I would highly recommend bdhSterling for high quality and professional advice. They advised me in the UK and Australia and were invaluable.
Shiranth Fernando
For the last three years, I have used bdhSterling to look after my UK pension while waiting to transfer it to Australia. I have found the investment recommendations and advice to be excellent. Communication is effective and financial transactions are undertaken efficiently. Definitely a five-star company.
Bob Crosby
Been with them since 1999 and am yet to find anyone more knowledgeable and helpful. Returns have always been ahead of market averages at a very reasonable price. Fair and open with great staff.

Spotlight questions

What’s your best tip for anyone moving to Australia?

Box wine or ‘goon’ may sound like a good idea, but I promise you it’s not.

What’s the best thing about living in the UK?

Having the best of both worlds on your doorstep, countryside or city life is a train ride away.

What do you miss about living in Australia?

Everything from the sun, sandy beaches to the straightforward Aussie culture.

What’s the best thing about working for bdhSterling?

Being part of a great team that helps people achieve their goals rather than just selling a service.

What gives you the most satisfaction at work?

Improving the business and providing value to colleagues and clients.