Mikayla Harrower

Client Administrator

At work

Mikayla is a valued member of our Perth team, supporting both clients and our Financial Planners to ensure everything runs smoothly behind the scenes. From managing documentation and coordinating client onboarding, to answering queries and assisting with adviser requests, she’s focused on making the client experience as seamless as possible.

Before joining bdhSterling, Mikayla worked in childcare and retail, where she developed strong communication and customer service skills. She also spent time as a full-time mum to two energetic boys – an experience that’s made her a multitasking expert and quick to adapt to whatever the day brings!

Outside of work, Mikayla enjoys watching movies, listening to music, and spending time with family and friends. Her two basketball-obsessed boys constantly keep her on her toes!

Google Reviews
Tim Phillips
Although I have a financial services background, transferring pension assets from the UK to Australia is specialist work, and needs doing 100% right first time.The BDH guys over-delivered with a lot of knowledge, experience and professionalism, which in turn gave me the peace of mind I needed throughout this process.I have absolutely no hesitation in recommending them. BDH exceeded my own high expectations.
Jojo Baxas
They were so responsive and answered all my (sometimes silly) questions. When the pandemic struck and lockdown ensued, they were business as usual and my payment was issued right in the middle of all of that. I have nothing but positives.
Wendy Stone
A service second to none. Friendly, professional and client focused at all times, and more than willing to go the extra mile to ensure customer satisfaction.
Prash Naik
I would highly recommend bdhSterling for high quality and professional advice. They advised me in the UK and Australia and were invaluable.
Shiranth Fernando
For the last three years, I have used bdhSterling to look after my UK pension while waiting to transfer it to Australia. I have found the investment recommendations and advice to be excellent. Communication is effective and financial transactions are undertaken efficiently. Definitely a five-star company.
Bob Crosby
Been with them since 1999 and am yet to find anyone more knowledgeable and helpful. Returns have always been ahead of market averages at a very reasonable price. Fair and open with great staff.

Spotlight questions

What’s your best tip for anyone moving to Australia?

The Australian sun is strong! The UV in the summertime exceeds over 11, so be sure to wear sunscreen and a hat outdoors.

What’s the best thing about living in Australia?

It has to be the beautiful beaches and sceneries!

What gives you the most satisfaction at work?

What gives me the most satisfaction at work is knowing I’ve made a positive impact, whether it’s helping someone solve a problem, supporting a team member, or contributing to a smooth and successful outcome. I enjoy being part of a collaborative environment where my efforts help things run efficiently and people feel supported.

What’s the best thing about working for bdhSterling?

I enjoy working with bdhSterling as it offers the flexibility I need to maintain a healthy family-work life balance. Additionally, I am fortunate to work alongside a supportive team that promotes collaboration, mutual respect, and a positive working environment.

bdhSterling
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