Melissa Spill

Client Manager

At work

Melissa helps with the day to day running of the UK administration team and has a strong background in the pension transfer process and industry as a whole. She believes that planning for later life is crucial to ensure a comfortable (and fun-filled!) retirement. She has a meticulous eye for detail and is always looking for ways we can improve the service we provide to our clients.

Before working for bdhSterling, Melissa worked for Legal & General in the Pensions Administration Team, where she was responsible for administrating clients’ pension savings from the initial set up to retirement and undertook several projects to improve customer service.

Google Reviews
Tim Phillips
Although I have a financial services background, transferring pension assets from the UK to Australia is specialist work, and needs doing 100% right first time.The BDH guys over-delivered with a lot of knowledge, experience and professionalism, which in turn gave me the peace of mind I needed throughout this process.I have absolutely no hesitation in recommending them. BDH exceeded my own high expectations.
Jojo Baxas
They were so responsive and answered all my (sometimes silly) questions. When the pandemic struck and lockdown ensued, they were business as usual and my payment was issued right in the middle of all of that. I have nothing but positives.
Wendy Stone
A service second to none. Friendly, professional and client focused at all times, and more than willing to go the extra mile to ensure customer satisfaction.
Prash Naik
I would highly recommend bdhSterling for high quality and professional advice. They advised me in the UK and Australia and were invaluable.
Shiranth Fernando
For the last three years, I have used bdhSterling to look after my UK pension while waiting to transfer it to Australia. I have found the investment recommendations and advice to be excellent. Communication is effective and financial transactions are undertaken efficiently. Definitely a five-star company.
Bob Crosby
Been with them since 1999 and am yet to find anyone more knowledgeable and helpful. Returns have always been ahead of market averages at a very reasonable price. Fair and open with great staff.

Spotlight questions

What’s your best tip for anyone moving to the UK?

Travel the country as much as you can! The UK has some incredible places to visit – from London’s historical landmarks to the glorious Lake District.

What’s the best thing about living in the UK?

The weather of course! Rainy days mean colourful umbrellas, bitter cold means snazzy jumpers and heatwaves mean cool drinks in a garden!

What’s the best thing about working for bdhSterling?

As a smaller company with a family feel, I feel my work has value, rather than feeling like a “tiny cog in a big machine”.

What gives you the most satisfaction at work?

When hard work really pays off. We like to cheer and applaud people when we achieve a success for a client!