Shivani Hindocha

Client Service Team Leader

At work

Shivani is our Client Service Team Leader in Sydney. She supports Larissa, our Client Manager, and the Australian Client Admin Team by overseeing the team’s day to day workflow. She also assists with training new and existing team members.

Before joining bdh Sterling, Shivani gained a wealth of experience in the Financial Services industry. Starting in administration, she worked her way to a management role – acquiring a solid foundation in dealing with expatriate clients in the UK and the US. She holds a BSc in Business Management and is also a Member of the Chartered Management Institution (MCMI).

In her spare time, Shivani loves to travel (and is always planning her next getaway!). She also enjoys spending time with friends and family, as well as trying to do as much for charity as possible.

Google Reviews
Tim Phillips
Although I have a financial services background, transferring pension assets from the UK to Australia is specialist work, and needs doing 100% right first time.The BDH guys over-delivered with a lot of knowledge, experience and professionalism, which in turn gave me the peace of mind I needed throughout this process.I have absolutely no hesitation in recommending them. BDH exceeded my own high expectations.
Jojo Baxas
They were so responsive and answered all my (sometimes silly) questions. When the pandemic struck and lockdown ensued, they were business as usual and my payment was issued right in the middle of all of that. I have nothing but positives.
Wendy Stone
A service second to none. Friendly, professional and client focused at all times, and more than willing to go the extra mile to ensure customer satisfaction.
Prash Naik
I would highly recommend bdhSterling for high quality and professional advice. They advised me in the UK and Australia and were invaluable.
Shiranth Fernando
For the last three years, I have used bdhSterling to look after my UK pension while waiting to transfer it to Australia. I have found the investment recommendations and advice to be excellent. Communication is effective and financial transactions are undertaken efficiently. Definitely a five-star company.
Bob Crosby
Been with them since 1999 and am yet to find anyone more knowledgeable and helpful. Returns have always been ahead of market averages at a very reasonable price. Fair and open with great staff.

Spotlight questions

What’s your best tip for anyone moving to the UK?

When moving to UK, be prepared for the weather to change on any day or time! Always dress for the weather.

What’s the best thing about living in the UK?

The bars and restaurants. Somewhere in London there is always a place to drink or eat 24hrs a day.

What gives you the most satisfaction at work?

Consistently providing clients with experience they deserve and working as a team to achieve this.

What’s the best thing about working for bdhSterling?

Everyone is super friendly and approachable.