Ryan Chen

Client Administrator

At work

Ryan joined bdhSterling in July 2020 as a Client Administrator. He assists clients in implementing their financial goals through the administration of their documentation, helping to ensure a trouble-free experience from beginning to end.

It’s a role that comes naturally to him, having previously held a number of customer service-based roles. Ryan found his passion in finance in his post graduate studies, where he completed a Masters of Applied Finance at the University of Western Australia. Alongside his role as Client Administrator, he is the organiser of our weekly tennis gathering “the bdhSterling Open”. While it doesn’t quite attract the same crowds as the Australian Open, it’s still a hit with work colleagues.

Google Reviews
Tim Phillips
Although I have a financial services background, transferring pension assets from the UK to Australia is specialist work, and needs doing 100% right first time.The BDH guys over-delivered with a lot of knowledge, experience and professionalism, which in turn gave me the peace of mind I needed throughout this process.I have absolutely no hesitation in recommending them. BDH exceeded my own high expectations.
Jojo Baxas
They were so responsive and answered all my (sometimes silly) questions. When the pandemic struck and lockdown ensued, they were business as usual and my payment was issued right in the middle of all of that. I have nothing but positives.
Wendy Stone
A service second to none. Friendly, professional and client focused at all times, and more than willing to go the extra mile to ensure customer satisfaction.
Prash Naik
I would highly recommend bdhSterling for high quality and professional advice. They advised me in the UK and Australia and were invaluable.
Shiranth Fernando
For the last three years, I have used bdhSterling to look after my UK pension while waiting to transfer it to Australia. I have found the investment recommendations and advice to be excellent. Communication is effective and financial transactions are undertaken efficiently. Definitely a five-star company.
Bob Crosby
Been with them since 1999 and am yet to find anyone more knowledgeable and helpful. Returns have always been ahead of market averages at a very reasonable price. Fair and open with great staff.

Spotlight questions

What’s your best tip for anyone moving to Australia?

If you are planning to work, make sure you have a tax file number, or you will pay the highest rate of tax on your income.

What’s the best thing about living in Australia?

The unique natural environment and nature. From the beautiful beaches to our national parks, you can find all this close to your doorstep.

What gives you the most satisfaction about your work?

Being able to learn how to assist people build their own wealth for their retirement, or different financial goals.

What’s the best thing about working for bdhSterling?

The friendly and helpful staff, that go out of their way and don’t hesitate to help each other and their clients.