Kraig Baldwin

Client Administrator

At work

Kraig is a client administrator with over 10 years’ experience in customer service. His objective is to provide the highest level of administration and accuracy with every task, utilising great teamwork and excellent client focus.

Before bdhSterling, Kraig was a team leader for a financial services company specialising in UK ISAs. Prior to that, Kraig spent 10 years at one of the world’s largest insurance firms where he managed an administration team.

Google Reviews
Tim Phillips
Although I have a financial services background, transferring pension assets from the UK to Australia is specialist work, and needs doing 100% right first time.The BDH guys over-delivered with a lot of knowledge, experience and professionalism, which in turn gave me the peace of mind I needed throughout this process.I have absolutely no hesitation in recommending them. BDH exceeded my own high expectations.
Jojo Baxas
They were so responsive and answered all my (sometimes silly) questions. When the pandemic struck and lockdown ensued, they were business as usual and my payment was issued right in the middle of all of that. I have nothing but positives.
Wendy Stone
A service second to none. Friendly, professional and client focused at all times, and more than willing to go the extra mile to ensure customer satisfaction.
Prash Naik
I would highly recommend bdhSterling for high quality and professional advice. They advised me in the UK and Australia and were invaluable.
Shiranth Fernando
For the last three years, I have used bdhSterling to look after my UK pension while waiting to transfer it to Australia. I have found the investment recommendations and advice to be excellent. Communication is effective and financial transactions are undertaken efficiently. Definitely a five-star company.
Bob Crosby
Been with them since 1999 and am yet to find anyone more knowledgeable and helpful. Returns have always been ahead of market averages at a very reasonable price. Fair and open with great staff.

Spotlight questions

What’s the best thing about working for bdhSterling?

The people; it is a real one team ethos, everyone working towards the same goal.

What’s the best thing about living in the UK?

Opportunity. If you work hard, anything is possible.

What gives you the most satisfaction at work?

Being able to help our clients achieve retirement and financial security with confidence.